Privacy Policy

Privacy Overview

Policy overview

This privacy policy explains how Grasanka Realty handles personal data on grasanka.quest. It is written to help you understand what we collect, why we use it, how long we keep it, and how you can exercise your privacy choices and request review of your information.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

You may request access to the personal data we hold about you, ask us to correct inaccurate information, and request deletion where appropriate. You may also object to or limit certain processing, depending on the circumstances and applicable law. Some requests may be declined if we need the data for security, legal compliance, or recordkeeping.

Available rights depend on the nature of the data and any legal limits that apply.
Requests

How to Make a Request

To protect your information, we may ask for details that help verify your identity and locate the relevant record before we respond. Once verified, we will review the request and explain the outcome, including any reason a request cannot be fully granted.

We may need to verify identity before acting on a request.
Data Retention

Retention and Disposal

We retain personal data for the period needed to respond to your inquiry, manage related records, maintain security, and meet legal or operational obligations. When the relevant purpose ends, we delete, anonymize, or otherwise limit the data in line with our retention practices and any applicable legal requirements.

We keep data only as long as needed for the request, recordkeeping, security, or legal purposes that apply.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this policy when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site available, secure, and functioning properly.

We collect only the information needed to handle inquiries and support transaction-related communication.
Data Sources

How We Receive Data

We receive personal data when you submit a contact form, send a message, or otherwise communicate with us. Technical data is generated automatically by your browser and our servers during site access and delivery of the page.

Most information comes directly from your form submissions or normal site use.
Cookie Types

Cookie Types

Confirmed cookies are used to keep the site operating normally and to store your privacy preferences. We do not confirm the use of analytics or marketing cookies on this site. If that changes, the relevant controls and disclosures should be updated before any new cookie use begins.

Only essential and preference cookies are confirmed for this site.
Cookie Controls

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and where the site provides a preference control, you may update your selection there. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to essential operation and privacy preference storage.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to contact form submissions, manage inquiry follow-up, support website security, deliver pages and messages technically, and maintain records needed for administration and legal compliance. We do not state any broader use beyond these operational purposes.

Note
Processing stays tied to the request, the site, and related compliance needs.
Third-party sharing

Service Providers

We may share data with service providers that help us host the site, process messages, maintain security, or support technical delivery. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Operational recipients are used only where needed to deliver or secure the service.
Privacy Office

Contact for Privacy Matters

Email contact
team@grasanka.quest
Telephone
+66 81 995 9104
Postal address
88/1, Thanon Phet Kasem, Amphoe Sadao District, Songkhla Province 90120
Privacy requests
team@grasanka.quest